摘要
增加顾客让渡价值,是企业提高顾客满意度和忠诚度的有效手段,文章从六个方面分析了安徽电力提升顾客让渡价值的方法和途径,从而对安徽电力优质服务具有相当的指导意义。
Increase the 'customer delivered value', and is a business enterprise to increase customer approval with the loyalty's valid means. this text analyzed Anhui power corporation to promote the 'Customer delivered value'the method of the value from six aspect, from but leading Anhui power corporation knight service had equally meaning.
出处
《华东经济管理》
2003年第6期78-79,共2页
East China Economic Management
