摘要
运用PDCA工作原理,借鉴ISO9000族标准的过程方法和管理的系统方法,分析了企业质量管理体系建立与实施维护的基本要求,探讨了基于ISO9000族标准的质量管理体系建立与实施维护的基本程序,提出了质量管理体系建立与实施维护应经历的策划、实施、检查、处置4个阶段和决策、规划、分析、设计、运行、评定、改进和完善8个步骤。
Based on the principle of PDCA, this paper analyzes basic requirements for establishing and maintaining quality management systems in enterprises using for reference the process method of ISO 9000 family criteria and system methods of management. Then the paper discusses the basic procedure for establishing and maintaining quality management systems based upon the ISO 9000 family criteria, with four stages (plan, doing, check and action) and eight steps (decision, plan, analysis, design, doing, check, improvement and fulfillment) presented.
出处
《工业工程》
2003年第2期1-6,共6页
Industrial Engineering Journal
基金
西安理工大学基金资助项目(107 210043)
关键词
质量管理体系
过程方法
完善程序
实施维护
持续改进
quality management system
process method
perfect procedure
putting maintenance into practice
continuous improvement
