摘要
目的探讨品管圈(QCC)活动提高门急诊药品追溯码采集上传率的效果。方法成立由10名医院门急诊药房药师组成的品管圈小组,指定“提高门急诊药品追溯码采集上传率”为本次活动主题,圈员按照品管圈规定步骤开展活动,设定目标值(71.39%),通过鱼骨图和柏拉图确定要因,开展多维度的改进措施,观察改进效果。结果医院门急诊药品追溯码采集上传率由实施前的40.78%升至实施后的73.52%,进步率为80.28%,目标达成率为106.96%。且实施前后比较,差异有统计学意义(χ2=23.48,P<0.001)。全体圈员在团队精神、沟通配合、积极性、脑力开发、品管圈手法运用、解决问题能力等方面大幅提升。结论品管圈活动可有效提高医院门急诊药品追溯码采集上传率,积极推进药品追溯码的全量采集应用,为门急诊药品追溯码信息采集管理工作提供参考。
Objective To investigate the effect of quality control circle(QCC)activities on improving the collection and upload rate of drug traceability codes in outpatient and emergency departments.Methods A QCC team was established consisting of 10 pharmacists from the outpatient and emergency pharmacy of the hospital.The theme was designated as"Improving the Collection and Upload Rate of Drug Traceability Codes in Outpatient and Emergency Departments".Members of the QCC team carried out activities according to the prescribed steps,set target values(71.39%),identified the root causes through fishbone diagrams and Pareto charts,implemented multi-dimensional improvement measures,and the improvements were inspected.Results The collection and upload rate of drug traceability codes in outpatient and emergency departments in the hospital increased from 40.78%before implementation to 73.52%after implementation,with an improvement rate of 80.28%and a target achievement rate of 106.96%.Furthermore,there were statistically significant differences between before and after implementation(χ2=23.48,P<0.001).All QCC team members′team spirit,communication and cooperation,enthusiasm,thinking ability,application of QCC techniques,and problem-solving abilities significantly improved.Conclusion By conducting QCC activities,the collection and upload rate of drug traceability codes in outpatient and emergency departments in hospital can be effectively improved,actively promoting the full-scale application of drug traceability code collection,and providing reference for the management of information collection of drug traceability code in outpatient and emergency departments.
作者
冯安祥
苗笛
FENG Anxiang;MIAO Di(The First People′s Hospital of Xuzhou,Xuzhou,Jiangsu 221116,China)
出处
《中国药业》
2026年第8期23-28,共6页
China Pharmaceuticals
关键词
品管圈
门急诊
药品追溯码
采集上传率
信息管理
quality control circle
outpatient and emergency departments
drug traceability code
collection and upload rate
information management
