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以有限回应无限:如何构建回应性政府?——基于四川省网络理政实践

Responding to the Unlimitedness with the Limitedness:How to Bulid a Responsive Government:Based on the Practice of Internet-based Governance in Sichuan Province
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摘要 网络理政作为数字时代政府治理创新的重要模式,其核心在于通过技术赋能提升政府回应性,平衡有限职能与无限诉求之间的矛盾。四川省作为西部地区数字治理的先行者,依托“天府市民云”“四川政务服务网”等平台推进网络理政改革,在优化公共服务供给的同时,也面临群众诉求超出政府职能范围的挑战。构建技术赋能下的回应性政府,要强化数字包容,建立回应性治理框架,夯实“韧性回应体系”,形成“技术—制度—社会”互动机制,并以“用数能力”为核心,深化数据治理,实现“数据驱动治理、治理反哺数据”良性互动。 As an important model of government governance innovation in the digital era,the core of internet-based governance lies in enhancing government responsiveness through technological empowerment,and balancing the contradiction between limited functions and unlimited demands.Sichuan Province,a pioneer of digital governance in western China,has advanced internet-based governance reforms via platforms such as“Tianfu Citizen Cloud”and“Sichuan Government Service Portal”.With the achievement of optimizing the supply of public services,it also faces challenges where public demands exceed government functions.To build a responsive government empowered by technology,it is essential to strengthen digital inclusion,establish a responsive governance framework,consolidate a“resilient response system”,develop a tripartite interaction mechanism of“technology-institution-society”,and take“data utilization capacity”as the core to deepen date governance,and achieve a benign interaction of“data actuating governance and governance feeding back to data”.
作者 唐琼 TANG Qiong
出处 《中国西部》 2025年第3期97-107,共11页 Western China
关键词 网络理政 政府回应性 网上群众路线 数据治理 Internet-based Governance Government Responsiveness Online Mass Line Data Governance
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