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公立医院人力资源管理对医疗服务质量的主要影响及改进方法

Main Influence of Human Resource Management on the Quality of Medical Service in Public Hospitals and Its Improvement Methods
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摘要 公立医院作为医疗服务的主要提供者,其人力资源管理水平对医疗服务质量有着至关重要的影响。本文探讨了公立医院人力资源管理的主要内容及其与医疗服务质量之间的关系,分析了加强人力资源管理对提升医疗服务质量的重要意义,并揭示当前存在的问题及其影响,提出了针对性的改进措施。希望能够为公立医院优化人力资源管理、提升医疗服务质量提供有益的参考。 As the main providers of medical services,the human resource management level of public hospitals has a crucial impact on the quality of medical services.This paper discusses the main content of human resource management in public hospitals and the relationship between it and the quality of medical service,analyzes the significance of strengthening human resource management to improve the quality of medical service,reveals the existing problems and their effects,and puts forward targeted improvement measures.It is hoped that can provide useful reference for public hospitals to optimize human resource management and improve the quality of medical services.
作者 杜霄 冯文亭 翟书会 DU Xiao;FENG Wenting;ZHAI Shuhui(Department of Healthcare Quality and Safety,Luoyang Orthopedic-Traumatological Hospital of Henan Province(Henan Provincial Orthopedic Hospital),Luoyang 471002,Henan,China;Department of Human Resources,Luoyang Orthopedic-Traumatological Hospital of Henan Province(Henan Provincial Orthopedic Hospital),Luoyang 471002,Henan,China;Department of Medical Equipment,Luoyang Orthopedic-Traumatological Hospital of Henan Province(Henan Provincial Orthopedic Hospital),Luoyang 471002,Henan,China)
出处 《中国卫生产业》 2025年第11期137-140,144,共5页 China Health Industry
基金 河南省中医药文化与管理研究项目(TCM2023020)。
关键词 公立医院 人力资源管理 医疗服务质量 Public hospital Human resource management Quality of medical services
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