摘要
研究首先指出移动端适老化产品的设计对银发族深层情感需求关注不足,使银发族数字体验受限;其次深入解析银发族及其关联人群的情感特征;进而运用KANO模型,结合线上、线下调研数据,将用户情感特征与情感需求要素映射至产品结构;最终以“问问导医”移动端适老化产品为例进行设计实践,得出应对情感化设计中的三层次同步进行优化的设计策略,为移动端适老化产品的设计提供新路径.
The study first identifies insufficient attention to the profound emotional needs of the Silver Generation in current age-friendly mobile product designs,which restricts their digital experiences.Subsequently,it conducts an in-depth analysis of the emotional characteristics of both the Silver Generation and their affiliated groups.Employing the KANO model and integrating online/offline survey data,the research then maps users′emotional characteristics and demand elements onto product structures.Finally,through design practice with the“Ask Doctor”age-friendly mobile application as a case study,it proposes a tri-level synchronous optimization strategy for emotional design,thereby providing a novel approach for developing age-friendly mobile products.
作者
李咛
贺俊淇
周雅茹
杨雅茹
LI Ning;HE Junqi;ZHOU Yaru;YANG Yaru(School of Arts,Xi′an Univ.of Arch.&Tech.,Xi′an 710055,China)
出处
《西安建筑科技大学学报(自然科学版)》
北大核心
2025年第3期446-453,共8页
Journal of Xi'an University of Architecture & Technology(Natural Science Edition)
基金
西安建筑科技大学研究生教育改革研究项目(2023KCSZ202404)。
关键词
移动端
银发族
适老化产品
深层情感需求
情感化设计
mobile terminal
silver generation
age-friendly products
deep emotional needs
emotional design
