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城市物业服务监管平台的设计思路与应用案例

Design and Application Case of Urban Property Service Supervision Platform
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摘要 近年来,全国各地物业行业普遍存在底数不清、服务质量参差不齐、收费收益不透明、业主权益保障不足等问题,构建一个高效、透明、智能的城市物业服务监管平台是解决行业性问题、提升政府部门行业监管水平的有效途径,也是推动物业管理现代化转型的重要支撑。本文针对现有物业行业性问题,通过对南宁市物业监管信息化平台的成功案例分析,归纳总结城市物业监管平台的设计思路、监管手段和应用效果,为其他城市的物业行业监管及信息化平台建设提供有益的借鉴。 In recent years,there have been common issues in the property industry across the country,such as unclear foundational data,inconsistent service quality,and opaque fee income.Furthermore,the rights and interests of property owners are not adequately protected.Under these circumstances,by constructing an efficient,transparent,and intelligent urban property service supervision platform,not only can industry-wide issues be effectively addressed,but the regulatory capabilities of government departments can also be significantly enhanced..It could be a critical support for promoting the modernization and transformation of property management.This article focuses on the existing issues in the property industry.By analyzing the successful case of Nanning City's property supervision information platform,this study summarizes the design principles,regulatory methods,and application outcomes of urban property supervision platforms.The findings provide valuable insights for the development of property industry regulation and information platform construction in other cities.
作者 朱筱雯 韦春霞 梁靖洁 肖云龙 ZHU Xiaowen;WEI Chunxia;LIANG Jingjie;XIAO Yunlong(Nanning Survey and Design Institute Group Co.,Ltd.)
出处 《中国建设信息化》 2025年第11期56-59,共4页 Informatization of China Construction
基金 南宁市勘测设计院集团有限公司科研项目(202300529)。
关键词 物业监管 平台设计 政务信息系统 物业信用管理 Property Supervision Platform Design Government Information System Property Credit Management
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