摘要
【目的/意义】冲突性健康信息情境下的信息求证是一种更高层次的信息处理活动,不仅包括对信息的评估,也可能包括对用户自身做出评估的过程。以孕产妇群体为例揭示其在冲突性健康信息情境下的信息求证行为规律,以丰富信息求证行为相关研究。【方法/过程】结合日记研究和关键事件技术访谈,收集并分析29名孕产妇的冲突性健康信息求证日记及关键事件访谈数据,对访谈语料进行编码,分析出孕产妇群体在冲突性健康信息情境下的求证动因、行为要素并探究其内在联系。【结果/结论】质疑动因是孕产妇群体在冲突性健康信息情境下进行信息求证的首要动因,孕产妇还会出于求知动因、偏见动因、后悔动因与社交动因进行信息求证;孕产妇群体在冲突性健康信息情境下的信息求证行为要素包括{查寻;核查;确认;评估;综合},不同动因触发的信息求证行为模式具有差异。【创新/局限】揭示信息求证行为在冲突性健康信息情境下不同于一般信息求证行为的独特性。然而,对于多种动因驱动的信息求证行为,质性研究难以精确到具体哪种动因发挥主要作用,在之后的研究中可以结合定量研究进一步探索。
【Purpose/significance】Information verification in the context of conflicting health information is a higher-level information processing activity that includes not only the evaluation of information,but may also the process of making an assessment of the user themselves.It is important to take the group of pregnant and postpartum women as an example to reveal the pattern of their information verification behavior in the context of conflicting health information,in order to enrich the research related to information verification behavior.【Method/process】The data from 29 maternal conflicting health information verification diaries and key event interviews were collected and analyzed,and the interview corpus was coded to finally analyze the motivations,behavioral patterns and association mechanisms of maternal groups in conflicting health information situations.【Result/conclusion】The study found that questioning is the primary motivation for verifying information in the context of conflicting health information,and the pregnant and postpartum women also verify information for reasons of curiosity,prejudice,regret,and socialization;the elements of information verification behavior in the context of conflicting health information include:searching;verifying;confirming;evaluating;and synthesizing,and there are different patterns of information verification behavior triggered by different motivations.【Innovation/limitation】Reveal the uniqueness of information verification behaviors in the context of conflicting health information that differ from general information verification behaviors.However,for information verification behaviors driven by multiple motivators,it is difficult for qualitative research to pinpoint exactly which motivator plays a major role,and this can be further explored in subsequent studies in conjunction with quantitative research.
作者
胡敏
易明
姚玉佳
HU Min;YI Ming;YAO Yujia(School of Information Management,Central China Normal University,Wuhan 430079,China;Wuhan Branch,China Mobile Hubei Co.LTD,Wuhan 430015,China)
出处
《情报科学》
CSSCI
北大核心
2024年第9期112-122,共11页
Information Science
基金
国家社会科学基金重点项目“在线健康社区知识共创机理及引导机制研究”(21ATQ006)
关键词
冲突性健康信息
信息求证
孕产妇
日记研究
关键事件技术
conflicting health information
information verification behavior
pregnant and postpartum women
diary study
critical incident technique
