摘要
作为全国急诊压力最大的医疗机构之一,北京协和医院的急诊科拥挤问题非常突出。为了有效解决急诊过度拥挤,提升医疗质量和患者就医感受,医院在充分现场调研的基础上,紧紧抓住通过和出口两个增量环节,建立多学科多部门协作团队,构建紧密的医疗联合体合作模式,探索以畅通患者"出口"为目标的协和疏解急诊拥挤模式。实践显示,综合措施有效缓解了急诊过度拥挤的问题,实现医疗环境和医疗质量双提升。
Peking Union Medical College Hospital,as one of the most stressful medical institutions in China,is facing the problem of emergency department overcrowding.In order to effectively alleviate the emergency overcrowding,improve the medical quality and patients′medical experience,the hospital firmly grasped the two incremental links of"throughput"and"output"factors,established a multidisciplinary and multi-department cooperation team,constructed a close medical alliance cooperation mode,and innovated and explored a harmonious emergency overcrowding relief mode with the goal of unblocking the"exit"of patients.The practice showed that the comprehensive measures could effectively alleviate the problem of emergency overcrowding,and improve the medical environment and medical quality.
作者
刘继海
韩显林
张太平
廖泉
翁习生
朱华栋
常青
潘慧
郭娜
张占杰
李娅芳
史迪
李凡
孙朋霞
徐军
吴文铭
张抒扬
Liu Jihai;Han Xianlin;Zhang Taiping;Liao Quan;Weng Xisheng;Zhu Huadong;Chang Qing;Pan Hui;Guo Na;Zhang Zhanjie;Li Yafang;Shi Di;Li Fan;Sun Pengxia;Xu Jun;Wu Wenming;Zhang Shuyang(State Key Laboratory of Complex Severe and Rare Diseases,Peking Union Medical College Hospital,Chinese Academy of Medical Sciences,Beijing 100730,China)
出处
《中华医院管理杂志》
CSCD
北大核心
2021年第6期518-521,共4页
Chinese Journal of Hospital Administration
关键词
急诊室
医院
拥挤
医疗质量
医疗联合体
Emergency service,hospital
Overcrowding
Medical quality
Medical alliance
