摘要
基于客户侧大数据分析的云服务模式对于用户的服务,阐述电力营销中的市场客户行为需求统计,通过大数据分析超前服务,精准定位客户的需求特点,从而使得电力营销工作能够更加有效。
Based on the cloud service mode of customer big data analysis for user service, this paper expounds the statistics of customer behavior demand in power marketing, through the big data analysis of advanced service, accurate positioning of customer demand characteristics, so as to make the power marketing work more effective.
作者
郎楠
LANG Nan(North Branch of customer service center of State Grid Corporation of China,Tianjin 300202,China)
出处
《集成电路应用》
2021年第4期84-85,共2页
Application of IC
关键词
客户侧
大数据
云服务
电力营销
customer side
big data
cloud service
power marketing
