摘要
目的拟构建农村公共卫生服务质量评价指标体系。方法通过文献归纳及专家咨询,结合公共卫生服务的特点,基于SERVPERF模型对问卷问项进行农村公共卫生服务质量评价指标体系设计。采用问卷调查的方式,进行探索性因子分析筛除指标。结果初步建立了7个维度、28个评价指标的农村公共卫生服务质量评价指标体系。向50名居民及20名公共管理专业的学生进行问卷验证(Cronbach′sα系数是0.958),且农村公共卫生服务质量评价指标体系优化为5个维度和18个评价指标(排除因子载荷值小于0.4或2个因子载荷值同时大于0.4者)。结论本研究初步建立了农村公共卫生服务质量评价指标体系。
Objective It is proposed to construct a system for evaluating the quality of rural public health services.Methods Through literature induction and expert consultation,combining the characteristics of public health services,designed a system for evaluating the quality of rural public health services based on the questionnaire,which based on the SERVPERF model.Through the questionnaire survey,conducted exploratory factor analysis to screen out indicators.Results A rural public health service quality evaluation index system with 7 dimensions and 28 evaluation indicators was initially established.It was provided to 50 residents and 20 public management professionals students conducted a questionnaire verification(Cronbach′sαcoefficient was 0.958),and the rural public health service quality evaluation index system was optimized to 5 dimensions and 18 evaluation indexes(excluding those with factor load values less than 0.4 or two factor load values were greater than 0.4 at the same time).Conclusion This research has initially established a index system of rural public health service quality evaluation.
作者
韦俏音
何毅怀
冯毅
WEI Qiaoyin;HE Yihuai;FENG Yi(School of Management,Zunyi Medical University,Zunyi,Guizhou 563099,China;Department of Infectious Diseases,Affiliated Hospital of Zunyi Medical University,Zunyi,Guizhou 563099,China)
出处
《重庆医学》
CAS
2020年第15期2558-2561,共4页
Chongqing medicine
基金
国家自然科学基金项目(81560110)
贵州省社会发展领域资金(黔科合支撑[2019]2803号)。
