摘要
目的探究急诊为重症患者院内转运中实施安全转运护理干预的效果。方法选取2018年2月~2019年3月在我院急诊科进行救治的70例危重症患者作为研究对象,根据随机数字表法进行分组,其中对照组35例患者,观察组35例患者。对照组患者采用常规护理干预,观察组患者采用安全转运护理干预,对两组患者对护理服务满意度、不良事件发生率、转运时间、医疗纠纷发生率以及投诉率等指标进行比较。结果观察组患者护理满意度(94.29%)高于对照组(77.14%),差异有统计学意义(P<0.05);观察组患者不良事件发生率(2.86%)低于对照组(20.00%),差异有统计学意义(P<0.05);观察组患者转运时间显著少于对照组,医疗纠纷发生率(0)低于对照组(11.43%),投诉率(2.86%)低于对照组(17.14%),差异有统计学意义(P<0.05)。结论急诊危重症患者进行院内转运时开展安全转运护理有利于保证患者转运安全性,缩短转运时间,为患者的急救争取时间,减少患者不良事件、医疗纠纷和投诉事件的发生,创建和谐的医患关系,同时还可以提升患者及家属对护理服务满意度,因此该种护理模式值得在临床中进行大力推广应用。
Objective To investigate the effects of safe transfer nursing intervention on inter-hospital transfer of critically ill patients at the Department of Emergency.Methods 70 critically ill patients treated in the Department of Emergency of our hospital from February 2018 to March 2019 were selected as the study subjects,and were randomly divided into the control group and the observation group by using the number table method,with 35 patients in each group.Routine nursing intervention was carried out on patients in the control group,while safe transfer nursing intervention was carried out on those in the observation group.The nursing service satisfaction,incidence of adverse events,transfer time,incidence of medical disputes,and complaint rate were compared between the two groups.Results The nursing satisfaction of patients in the observation group was 94.29%,which was higher than that in the control group(77.14%),and the difference was statistically significant(P<0.05);the incidence of adverse events of patients in the observation group was 2.86%,which was lower than that in the control group(20.00%),and the difference was statistically significant(P<0.05);the transfer time of patients in the observation group was significantly less than that in the control group,the incidence of medical disputes was 0,lower than that in the control group(11.43%),and the complaint rate was 2.86%,lower than that in the control group(17.14%),and the difference was statistically significant(P<0.05).Conclusion Carrying out safe transfer nursing during inter-hospital transfer of critically ill patients at the Department of Emergency is conducive to ensuring the safety of patient transfer,shortening the transfer time,gaining time for the first aid of patients,reducing the occurrence of adverse events,medical disputes and complaints of patients,creating a harmonious doctor-patient relationship,and improving the satisfaction of patients and their families with nursing services.Therefore,such nursing mode is worthy of extensive promotion and application in clinical practice.
作者
劳汉玉
黄亚珍
李萍
LAO Hanyu;HUANG Yazhen;LI Ping(Department of Emergency,the Second Affiliated Hospital of Guangdong Medical University,Second People’s Hospital of Zhanjiang,Guangdong,Zhanjiang 524003,China)
出处
《中国医药科学》
2020年第9期80-83,共4页
China Medicine And Pharmacy
基金
广东省湛江市科技计划项目(2019B01285)。
关键词
安全转运护理
急诊危重症
院内转运
护理满意度
Safe transfer nursing
Critical illness at the Department of Emergency
Inter-hospital transfer
Nursing satisfaction
