摘要
本研究依托互联网信息技术,以"线上申请、线下服务"的形式,联合医联体建立"互联网+"医院-社区-家庭合作型护理服务模式。本文介绍该模式的组织构架、服务主体、服务对象、服务项目、不良事件处理流程、各方职责、风险防控机制、价格支付标准、信息化平台建设及管理方法;分析该模式的发展现状及建议,经过前期准备和实践,合作型护理服务模式得到了良好的应用。"互联网+"医院-社区-家庭合作型护理服务模式打通护理和互联网结合通道,提高了患者及护理人员满意度;增加护理工作方法,使护理工作边界延伸;为我国护理服务模式提供新思路。
Based on the internet and information communication technology, we discussed an "Internet+" hospital-community-family nursing service model which is operated in the form of "applying online and serving offline", and in collaboration with necessary medical and health services, naming as integrated health care organization. In this study, we introduced the organizational framework, service provider, target population, main services, adverse event processing, responsibilities, risk prevention and control, bill payment as well as the platform construction, and explained the operational and collaborative mechanism of this service model. After in-depth analysis of the development needs and suggestions, with adequate preparation and practice, this collaborative nursing service model has been well established and implemented. This "Internet+" hospital-community-family collaborative nursing service model opens up the channel for combining nursing and internet, improves the satisfaction from both patients and nursing staff, broadens the nursing care methods, extends the nursing scope of practice, and provides a new approach for nursing care model in China.
作者
王莉
付阿丹
黄艳
易兰
李凡
WANG Li;FU Adan;HUANG Yan;YI Lan;LI Fan(Department of Endocrinology,The Central Hospital of Wuhan Affiliated to Tongji Medical College,Huazhong University of Science and Technology,Wuhan,430014,China)
出处
《中国护理管理》
CSCD
北大核心
2019年第11期1617-1621,共5页
Chinese Nursing Management
基金
2017年湖北省科技计划项目（2017CFC849）
武汉市卫生健康委员会医学科研项目（WX19C02）
关键词
互联网+
医院-社区-家庭
护理服务
医联体
Internet+
hospital-community-family
nursing services
integrated health care organization
