摘要
目的了解体育用品店员工职业应激、社会支持与职业倦怠的关系，探讨社会支持在职业应激和职业倦怠中的调节作用。方法于2017年3-6月，采用两阶段整群抽样方法，抽取蚌埠市4区及3县的18家体育品牌连锁店中256名体育用品连锁店员工。用职业应激量表、社会支持量表和职业倦怠量表对其进行调查。结果体育用品连锁店员工的职业应激得分为55.5±11.7、社会支持得分为28.2±7.6、职业倦怠得分为41.3±11.6；职业应激与职业倦怠呈正相关（r=0.425，P〈0.01），与客观支持、主观支持、支持利用度均呈负相关（r=-0.182、-0.227、-0.208，P〈0.05），职业倦怠与客观支持、主观支持和支持利用度均呈负相关（r=-0.324、-0.201、-0.171，P〈0.05）；职业应激与主观支持和支持利用度的交互作用有统计学意义（β=-0.069、-0.077，P〈0.05）。结论社会支持在职业应激与职业倦怠之间具有负向调节作用，且主要通过主观支持和支持利用度进行调节。
ObjectiveTo understand the relationship between occupational stress,social support and job burnout,and to explore the moderating role of social support for occupational stress and job burnout.Methods256 employees were conveniently chosen to engage in a survey,including occupational stress indicator（OSI）,social support rating scale（SSRS）as well as maslach burnout inventory-general survey（MBI-GS）from March to June in 2017.ResultsThe occupational stress score of the stafls in sport goods Chain stores was 55.5±11.7,the score of social support was 28.2±7.6,and the score of job burnaut was 41.3±11.6.Occupational stress was positively correlated with job burnout（r=0.425,P〈0.001）,however,occupational stress was negatively related to objective support,subjective support and support utilization（r values were-0.182,-0.227,and-0.208,P〈0.05）,and job burnout was also negatively related to them,（r values were-0.324,-0.201,and-0.171,P〈0.05）.The interaction between occupational stress and subjective support and support utilization were statistically significant（β values were-0.069 and-0.077,P〈0.05）.ConclusionSocial support is the effective moderating for occupational stress and job burnout,especially in subjective support and support utilization.
作者
王红雨
韦伟
Wang Hongyu;Wei Wei(Health Physical Fitness Center, Bengbu Medical College, Bengbu 233030, Chin)
出处
《中华劳动卫生职业病杂志》
CAS
CSCD
北大核心
2018年第2期143-145,共3页
Chinese Journal of Industrial Hygiene and Occupational Diseases
基金
国家社科基金青年项目（16CTY014）
国家级大学生创新创业训练计划项目（201710367022）
关键词
职业应激
社会支持
职业倦怠
Occupational stress
Social support
Job burnout
