摘要
目的了解警察工作倦怠的流行现状,探讨工作家庭冲突、家庭工作冲突和工作家庭促进对工作倦怠的影响。方法采用分层整群抽样方法抽取新疆乌鲁木齐市某公安局2 212名在编警察进行工作倦怠、工作家庭冲突、家庭工作冲突和工作家庭促进问卷调查,运用层次多元回归分析工作倦怠与各因素的关系。结果警察工作倦怠总分为(43.54±13.57)分,情感耗竭、人格解体和成就感降低分别为(17.46±7.54)、(9.98±5.62)、(16.09±7.26)分;工作倦怠总检出率为69.21%,轻度、中度和重度工作倦怠检出率分别为38.83%、24.77%和5.61%;情感耗竭、人格解体和成就感降低检出率分别为17.27%、28.84%和45.89%;在控制了人口学变量之后,工作家庭冲突、家庭工作冲突、工作家庭促进对情感耗竭、人格解体、成就感降低和工作倦怠的方差变异量分别增加了11.7%、14.1%、16.3%和23.8%;性别、年龄和警衔对情感耗竭呈正向作用;性别对人格解体呈负向作用;收入对成就感降低呈正向作用,学历对成就感降低呈负向作用;年龄和警衔对工作倦怠呈正向作用,学历对工作倦怠呈负向作用。结论工作家庭冲突、家庭工作冲突和工作家庭促进对工作倦怠均做出了有效预测。
Objective To examine job burnout status and to explore the impacts of family-work conflict and work- family enrichment on job-burnout among police. Methods Stratified cluster sampling was adopted to choose 2 500 police for the study. Self-administered questionnaires were used to assess job burnout, work-family conflict, family-work conflict and work-family enrichment. Hierarchical linear regression was employed to analyze the relationships between job burnout and personal characteristics, work-family conflict, family-work conflict, and work-family enrichment. Results The indexes of three dimensions of job burnout were emotional exhaustion （ 17.46 ± 7. 54 ）, depersonalization （ 9. 98 ± 5.62）, reduced personal accomplishment（ 16. 09 ± 7. 26）, with a total score of 43.54 ±13.57. The overall detection rate of burnout was 69. 21%. The detection rate of mild, moderate, and severe job-burnout were 38. 83%, 24. 77%, and 5.61%, respectively. The detection rates of emotional exhaustion, depersonalization, reduced personal accomplishment and job-burnout were 17.27%, 28.84% , and 45.89% , respectively. Work-family conflict, family-work conflict and work-family enrichment could affect emotional exhaustion, depersonalization, and reduced personal accomplishment, which accounted for 11.7 %, 14. 1%, 16. 3 %, and 23.8 % of the increased total variance. Gender, age and job title could stably predict emotional exhaustion. Gender had a negatively stable predictive power for depersonalization. Education and income could stably predict the reduced personal accomplishment. Age, education and job title could stably predict job burnout. Conclusion Work-family facilitation, family-work conflict and work-family enrichment can effectively predict job burnout.
出处
《中国公共卫生》
CAS
CSCD
北大核心
2014年第9期1137-1140,共4页
Chinese Journal of Public Health
基金
2011年新疆维吾尔自治区自然科学基金(2011211B26)
