摘要本文主要介绍了国外图书情报机构参考咨询服务所采用的多种方式 。The article introduces the patterns of the reference service in foreign libraries,and the characteristic of the reference service patterns.
3Folger, K. M. (1997). The Virtual Librarian: Uing Desktop Videoconferencing to Provide Interactive Reference Assistance. Retrieved February 15, 2001. http://www.ala.org/acrl/paperhtm/a09.htm
4http://www.loc.gov
5http://www.vrd.org
6http://www.ipl.org/ref/
7Roy Tennant. Virtual Reference: How to Personal Service to the Web http://proton.wils.wisc.edu/events/ww2k/ww2kpres/reference/sldol.htm
8Sam Stormont. Interactive Reference ProjectAssessment After Two Years. http://www.vrd.org/conferences/VRD2000/proceedings/stormont.shtml
9Lessick, S., Kjaer, K. & Clancy, S. (1997). Interactive Reference Service at UC Irvine: Expanding Reference Service Beyond the Reference Desk.: http://www.ala.org/acrl/paperhtm/a10.htm
10http://www.ipl.org/ref/QUE
二级参考文献23
124/7 Reference Project.(http:www.247ref.org/)
2Real-Time Reference for Undergraduates in Science.Mathematics,and Engineering.(http://www.library.cmu.edu/Libraries/24x7.pdf).
3Ask A Lbrarian.(http://www.earl.org.uk/ask/)
4Collaborative Digital Reference Service.(http://lcweb.loc.gov/rr/digiref/)
5D. N. Kresh, Offering High Quality Reference Service on the Web. D-Lib Magazine6(6) ,June 2000. (http://www.dlib.org/dlib/june 00/kresh/06kresh. html)
6Virtual Reference Desk. (http://www.vrd.org)
7Virtnal Reference Desk:Building a Network of Expertise for America's Schools.(http://www.vrd.org/Workshop/WhitePaper.PDF)
9Reference Services in a Digital Age. Beference & User Service Quarterly. 38(1),1998
10K. G. Schneider. The Distributed Librarian: Live,Online, Real-Time Reference. American Lihraries Nov. 2000. ( http://www.ala.org/alonline/netlib/ill100.html)