6Disaster Control Plan [EB/OL]. [2007 - 10 - 14]. http: //www. m251ib, ac. uk/m25dep/.
7Fearn - Banks, Kathleen. Crisis Communication: A Review of Some Best Practices [M] // Heath, R. L. Handbook of Public Relations. California: SAGE Publication Inc., 2001 : 479 - 485.
8Miriam B. Kahn. Disaster Response and planning for libraries [ M]. Chicago: American Library Association, 2003.
9李丹.现代图书馆危机管理研究[D].北京大学,2006:47-50.
10Media Map: Charting a Media Relations Strategy [EB/OL]. [2007- 10-19]. http: //www. arl. org/MediaMap, pdf.
