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医患沟通中有效倾听能力测评工具的研究进展 被引量：11

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摘要 沟通在医患关系中发挥着重要作用，医患沟通是医护人员与患者及其家属双方相互交换预防、治疗疾病的信息及意见，传递情感，达到共识，以促进患者的身心健康的一项活动。有效的沟通有助于调整患者对医疗的目标预期值，使之合理化，从而降低发生纠纷的风险。倾听、共情、沉默等语言及非语言的技巧是有效沟通的重要因素，
作者 李燕萍 张绍蓉 曾琴 赵晓龙
机构地区 第三军医大学大坪医院护理学教研室 第三军医大学预防医学院
出处 《解放军护理杂志》 CSCD 2013年第8期42-44,共3页 Nursing Journal of Chinese People's Liberation Army
关键词 医患沟通 测评工具 倾听能力 医患关系 医护人员 身心健康 有效沟通 非语言
分类号 R197.32 [医药卫生—卫生事业管理]
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参考文献31

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共引文献65

同被引文献111

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引证文献11

二级引证文献88

解放军护理杂志
2013年 第8期

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