摘要
本研究通过强化护理细节管理理念、建立护理质量安全管理体系、成立病房专组负责制、制定个性化的健康教育及加强护理人文关怀等举措,以构建日常护理的细节管理、提高优质护理服务及增加患者满意度,并从中不断总结经验,推动护理管理体系的日臻完善。现对开展创建优质护理病房中的细节管理及其成效报道如下。
By strengthening the management philosophy of care and detail, establishing the quality of care and safety management system and the ward designed group responsibility, developing personalized health educ-ation and strengthening humane care, the nurses overall quality upgrading creased satisfactions of patients, and then constantly summarized and results were reported as follow. and care management up the experience. The system were improving, in- details of high-quality care
出处
《中国当代医药》
2013年第12期165-166,共2页
China Modern Medicine
基金
北京市中医管理局项目(2011HLSFG03)
关键词
护理工作
优质服务
细节管理
实践
Care
Quality service
Details of management
Practice
