摘要
由于第三方质量管理评价的成本昂贵、复杂性高,企业很难直接采用第三方评价模式进行自评,所以本文将结合相关理论,建立一个易于企业操作的自评模型。首先以先进的质量管理理论为基础,建立涵盖7个方面的指标体系,其次采用因子分析的方法对我国50个上市公司进行实证研究,最终得到由2个公因子组成的评价综合得分模型。模型可减少企业对质量专家或质量评价机构的依赖性,且操作简单利于提高员工对质量管理的参与程度。企业不但可以使用模型进行纵向自评,而且还可以通过对竞争对手、标杆企业的横向评价帮助企业"知己知彼",发挥优势,改进不足。
As the cost of the third party certification on quality management is very high and the running process is also too complex, enterprises can＇t use the way of the third party assessment by themselves directly. Therefore, this paper will develop a self- assessment model of quality management that can be used easily. First, it adopts the advanced theory about quality man- agement, builds an index system covering seven aspects, and makes an empirical research on 50 listed companies in China by means of the factor analysis as to get the comprehensive evaluation model formed of two common factors. The model can reduce the dependence of enterprises on quality experts or quality evaluation institutions, encourage employees to participate in the quality management and help enterprises to make longitudinal self - assessments and also perpendicular assessments on com- petitors and benchmarking enterprises so as to have a thorough knowledge of the competitors and themselves, develop their advantages and improve disadvantages.
出处
《企业经济》
北大核心
2013年第2期52-56,共5页
Enterprise Economy
基金
陕西软科学项目"引入国际智力资本弥补陕西知识缺口的对策研究"(批准号:2009KRM063)
陕西教育厅项目"提高陕北能源化工企业智力资本管理水平的对策研究"(批准号:09JZ013)
关键词
质量管理
自评模型
实证研究
因子分析
quality management
self- assessment model
empirical research
factor analysis
