摘要
目的:分析门诊特殊患者的用药咨询,提高我院药学服务的质量。方法:调查2009~2011年门诊1 021例患者的药物咨询记录,针对其中307例特殊人群用药咨询进行回顾性分析并归纳解决的方案。结果:关于药物的成分、用法用量以及其不良反应等问题,在特殊人群用药咨询中比例较高,而在儿童和老年患者中,抗菌药和糖皮质激素类药物的合理应用也是主要考虑的问题。结论:通过药师与临床医师、护士相互沟通,以及自我知识的不断更新与积累,逐步形成科学、完善、便利的药物咨询系统,咨询与解决问题的良性循环,使患者获得最大的利益。
Objective: To analyze the drug consultation of special patients to improve the service quality of our hospital.Method: The drug consultation record of 1021 patients from 2009 to 2011 was investigated,and the consulting information of 307 special patients was retrospectively analyzed and the solutions were summarized.Result: The consulting proportion of the drug components,usage,dosage and adverse reactions was much high,and the rational use of antibiotics and glucocorticoids was the first consideration in the younger and older patients.Conclusion: The scientific,perfect and convenient drug consultation system should be established step by step on the basis of the communication among clinical pharmacist,clinician and nurse,accumulation and improvement of self-knowledge.The virtuous circle between consultation and solutions can ensure the greatest advantage for the patients.
出处
《中国药师》
CAS
2012年第9期1324-1326,共3页
China Pharmacist
关键词
特殊患者
药物咨询
解决方案
药学服务
Special patients
Drug consultation
Solutions
Pharmaceutical care