摘要
目的调查门诊检验危急值的患者对健康教育知识与途径的需求状况,并提出相应的健康教育对策。方法对本院门诊2011年6月～2011年11月314例检验危急值的患者进行问卷调查,对调查资料进行统计分析。结果门诊检验危急值患者对相关知识需求前3项依次为:检测指标或项目(95.86%)、检验项目危急值的危险性(91.72%)、出现检验项目危急值后的处理(82.49%);需求途径前3项依次为:与医生交谈(91.08%)、与护士交谈(85.03%)、网络查询(72.93%)。结论门诊检验危急值的患者对相关知识需求较高,同时患者较倾向于与医护人员交谈的健康教育途径。因此,医院医护人员应根据患者的需求,采取受患者欢迎的健康教育途径向其提供检查、检验相关知识,从而达到促进患者主动配合门诊治疗,提高患者就诊安全性的目的 。
Objective To raise effective educational strategy through understanding the demand of patients with critical value in outpatient test to health education knowledge and methods. Methods 314 cases of critical values in outpatient test in our hospital from June 2011 to November 2011 were investigated with a questionnaire, the survey data was statistical analyzed. Results The first 3 items the patient with critical value in outpatient test want to know were： the detection index or project（95.86%）, risk of inspection items critical value （91.72%）, treatment to inspection items critical value （82.49%）.The 3 most popular way to get the education were： talking to the doctors （91.08%）and nurses （85.03%）, inquest on network （72.93%）. Conclusion Demand of patients with critical value in outpatient test to health education is high, at the same time, the patients are prefer to get the health education from medical staffs. Therefore, the medical staffs should take popular health education methods according to the patients demand,to provide the examination, inspection and related knowledge, so as to promote the patients~ actively cooperattion with outpatient treatment, and to improve the safety of patients.
