摘要
文章从软件即服务(SaaS)的概念和应用模式出发,讨论了基于SaaS的企业竞争情报服务模式以及应用实例,并分析了在这种模式下平台运营商、信息提供商、软件开发商和企业情报部门的角色,以及由此引起的企业竞争情报工作流程变化和新特征,最后针对性地提出了建立合理的情报软件服务选取程序、构建信息安全防护系统、建立情报协同机制、建立情报效果评估制度的应对策略。
Starting with the concept and application model of Software as a Service(SaaS),this paper discusses the enterprise competitive intelligence service model and the application example based on SaaS.The paper then analyzes the roles of platform providers,information providers,software developers,and enterprise intelligence department in this model as well as the process change and new features of the enterprise competitive intelligence work.Finally,the paper proposes some strategies for establishing the rational intelligence software service selection procedures,constructing the information security protection system,establishing the intelligence coordination mechanism,and constructing the intelligence effectiveness evaluation system.
出处
《情报理论与实践》
CSSCI
北大核心
2012年第7期99-103,共5页
Information Studies:Theory & Application
基金
国家社会科学基金项目"网页内容分析与挖掘的企业竞争情报方法研究"的成果
项目编号:10BTQ034
关键词
软件即服务
企业
竞争情报
服务模式
服务策略
SaaS
enterprise
competitive intelligence
service model
service strategy