6Hinsaw AS,Atwood JR.A patient satisfaction instrument:Precision by replication.Nursing Research.1982,31(3):170-175.
7Doering E.Factors influencing inpatient satisfaction with care.Quality Rev Bull,1983,(10):291-299.
8Labarere J,Francois P,Auquier P,et al.Development of a French inpatient satisfaction questionnaire.International Journal for Quality in Health Care,2001,13(2):99-108.
9Chin HH,Phyllis MC,Daryl C.Measuring patient satisfaction as an outcome of nursing care at a teaching hospital of Southern Taiwan Journal of Nursing Care Quality.Frederick,2003,18(2):143-151.
10Yellen E.The influence of nurse-sensitive variables on patient satisfaction.Association of Operating Nurses AORN Journal,2003,78(5):783-794.
