摘要
目的了解临床护士对护士长能力的期望,为护理管理者调整管理方式提供参考。方法应用质性研究中的焦点团体访谈法,对上海市某医院15名临床护士进行访谈。结果经分析,提炼出护士对护士长能力期望的4个主题:自身专业素质、管理能力、领导能力、沟通能力。结论护士长应不断更新知识,提高自身专业素质,工作中重视管理和领导技巧,善于与护士沟通与互动,营造良好的工作环境,提高护士的工作满意度。
Objective To explore clinical nurses＇ expectation on head nurses＇ competence and to provide reference for nursing management. Methods Focus group interview was carried out among 15 nurses. Results Four themes of expectation were drawn after the interview, which were self-professional quality, administrative ability, leadership, communication skill. Conclusion Head nurses should constantly update their knowledge, improve their administrative skills and strengthen the communication with nurses so as to create a positive working environment for nurses.
出处
《护理学报》
2012年第3期35-38,共4页
Journal of Nursing（China）
关键词
临床护士
护士长
能力期望
质性研究
clinical nurse
head nurse
ability expectation
qualitative research
