摘要
目的调查医护人员医德自我评价和患者对医护人员医德评价。方法对某教学医院306名患者、266名医护人员进行问卷调查,调查信息通过Epidata录入,使用SPSS13.0软件进行统计描述和分析。结果在医护人员的服务态度、医护人员对患者需求的反应、尊重患者的知情同意权、医药费用问题、患者的信任、医患沟通等方面存在差异。结论主要从以下几方面进行改善:完善医德医风管理制度;提高医护人员整体素质;注重对医学生医德信念的培养;转变医德医风的教育方式;提高医务人员的待遇。
Objective To research appraisal of medical ethics from medical personnel and patients. Methods Questionnaires are done to survey 306 patients and 266 doctors and patients through investigation by Epidata and statistical description and analysis by SPSS13.0. Results There are differences in medical personnel＇s service attitude, medical personnel＇s response to patients＇ needs, right of informed consent of respecting patients, medical cost, patients＇ respect and doctor-patient communication, etc. Conclusion Several aspects should be improved from the following aspects： improving the management system of medical ethics; focusing on education to enhance medical personnel＇s overall quality; focusing on the belief of medical ethics for medical students; changing medical ethics education mode; and improving the remuneration of medical personnel.
出处
《中国医院管理》
2011年第12期88-89,共2页
Chinese Hospital Management
关键词
医德医风
医患关系
教学医院
调查
medical ethics, doctor-patient relationship, teaching hospital, investigation
