摘要
危机情境迁移导致危机维度发生变化,使组成危机信息沟通内容的事件、能力、行动和结果信息不确定。通过情境类型、规模、空间与时间迁移的分析,构建多维的信息沟通模式,并通过管理人员、员工和社会公众对信息沟通模式选择的实证分析,得出各种信息沟通模式选择的排序,认为基于危机情境迁移的信息沟通是强调情境认知的多维动态沟通。
The migration of crisis scenario leads to the change of crisis dimensions, and the information communication uncertainty of composition of crisis events, abilities, actions and results. The paper builds a multi-dimensional communication model by analysing scenario type, scale, space and time. According to the sorting of the mode by management personnel, employees and public, it concludes that communication based on the crisis scenario migration is dynamic and emphasizes multi-dilnensional communication to the scenario cognition.
出处
《图书情报工作》
CSSCI
北大核心
2011年第12期41-45,共5页
Library and Information Service
基金
国家社会科学基金项目"基于知识单元的知识计量研究"(项目编号:09CTQ009)研究成果之一
关键词
危机情境
情境迁移
信息沟通
crisis scenario scenario migration information communication
