摘要
本文对国内影响很大的文献提供服务平台——联合参考咨询与文献传递网(UCDRS.net)进行实证研究,对UCDRS服务系统进行深入的剖析,通过对该网站的用户进行反馈意见的调查,提出UCDRS系统进一步发展的对策。
The paper conducts an empirical research on the Unite Collaborate Digital Reference Service Net （UCDRS. net）, one of the influential document delivery platform in China, and analyzes its service system and proposes some suggestions for its improvement based on the users＇ feedback.
关键词
数字参考咨询
联合参考咨询与文献传递网
参考服务联盟
digital reference service Unite Collaborate Digital Reference Service reference service alliance
