摘要
在阐述服务业运作与管理的现实需求的基础上，分析了ＩＥ在服务业运作与管理应用的可行性和特殊性，探讨了面向服务业运作与管理特征的ＩＥ推广应用的途径，并给出应用实例。
The actual demand of service operation management is elaborated, the feasibility and particularity of IE application in service operation management are analyzed, the way of the spreading and applying IE which orient the features of service operation management is discussed. Finally, the tentative application example is shown.
出处
《工业工程》
1999年第2期33-36,共4页
Industrial Engineering Journal
关键词
服务业运作与管理
IE
途径
实例
service operation management
IE
way
application example
