4Brockner,Joel&Kim,Dong Hoon.(1993).Factors Affecting Stayer's Job Satisfaction in Response to a Coworker Who Departs for a Better Job.Journal of Applied Social Psychology,23,20,1659-1684.
3Chen Z X,Tsui A S,Farh J L. Loyalty to supervisor vs. organizational commitment:Relationships to employee performance in China. Journal of Occupational and Organizational Psychology, 2002,(75):339-356_
4Vandenberghe C,Bentein K,et al. Affective commitment to the organization, supervisor,and work group:Antecedents and outcomes. Journal of Vocational Behavior,2004,(64):47-71.
5Aquino,Karl; Griffith, Rodger W.(1997)Jntegrating justice constructs into the turnover process: A test of a referent cognitions model.Academy of Management Journal,40,5,1208-1228.
6Brockner,Joel & Kim,Dong Hoon.(1993).Factors Affecting Stayer's Job Satisfaction in Response to a Coworker Who Departs for a Better Job Journal of Applied Social Psychology ,23,20,1659-1684.
7Bliss, William G.(2001). Cost of employee turnover can be staggering. Fairfield County Business Journal, 2001,40,19,20-22.
8Charlie O.Trevor, Barrry Gerhart & John W.Boudreau.(1997),Voluntary Turnover and Job Performance:Curvilinearity and the Moderating Influernces of Salary Growth and Promotions. Journal of Applied Psychology, 82(1),44-61.
9Griffeth ,Rodger W. & Gaertner, Stefan. (2001). A Role for Equity Theory. in the Turnover Process: An Empirical Test. Journal of Applied Social Psychology.,31,5,1017-1037
10Fink Steven.Crisis management:planning for the invisible[M].New York:American Management Association,1986:23.