摘要
目的探讨经过再造后的静脉输液操作服务流程的临床应用效果。方法对原有流程中查对环节和方法、持针柄的方法、进针角度及拔针的方法进行重组再造，将再造后的静脉输液操作服务流程应用于临床，比较使用传统流程和新流程患者对静脉输液操作的满意度和流程再造前后住院患者静脉输液缺陷发生率。结果再造后的静脉输液操作服务流程在临床推广应用，使用新流程后住院患者静脉输液缺陷发生率降低（P〈0．01），患者对静脉输液操作满意度提高（P〈0．05）。结论静脉输液操作服务流程再造后使静脉输液操作更加规范。安全，有利于防止差错的发生，让患者乐于配合治疗，提高患者满意度。
Objective To explore the clinical effect of application of rebuilt phleboclysis process. Methods We rebuilt the customary process of phleboclysis by improving the check-point, the way of holding needle handle, the venipuncture angle and the technique of removing the needle, and we tried to explain what we were doing to the patient in the process. Then we put the rebuilt process into clinical practice and compared the satisfaction rate and error rate of phleboclysis followed the two processes. Results The rebuilt process improved the the satisfaction rate and lower the error rate significantly （ P 〈 0. 05 ）. Conclusions The rebuilt process lead to more canonical and more safe phleboclysis. It can avoid the slips, make the patient more cooperative and satisfying to our treatments.
出处
《中华现代护理杂志》
2010年第7期840-842,共3页
Chinese Journal of Modern Nursing
关键词
静脉输液
流程再造
临床应用
Phleboclysis
Process rebuilT
Clinical practice
