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基于用户心理研究的用户体验设计 被引量:77

User Experience Design Based on User Mental Research
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摘要 在介绍用户体验概念的基础上,提出用户体验设计要注重用户心理认知的普遍规律,不能仅仅满足于可用性设计的要求,并基于Norman的体验分层理论构建了Web环境下的用户体验设计模型;最后,提出了实现用户体验设计需采用的原则及相关的可用性和心理学研究方法。 Based on the introduction of user experience, the paper puts forward that user experience design needs to focus on the pervasive rules of users' mental and cognition. Then a user experience modal based on Norman's experience level theory is designed. Finally, the paper discusses neeessary principles and research methods related to usability design and psychology.
作者 李小青
出处 《情报科学》 CSSCI 北大核心 2010年第5期763-767,共5页 Information Science
关键词 用户体验 用户心理 体验设计 user experience user mental experience design
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参考文献12

  • 1Alben, L. Quality of Experience [J]. Interactions, 1996,3 (3): 11-15.
  • 2User Experience Design [EB/OL]. http://en.wikipedia.org/ wiki/User_experience#The_user_ experience, 2009-07- 20.
  • 3User Experience - Our Definition [EB/OL]. http://www. nngroup.com/about/userexperience.html, 2009-07-20.
  • 4Makela, A., Fulton Suri, J. Supporting Users' Creativity: Design to Induce Pleasurable Experiences [Z]. Proceedings of the International Conference on Affective Human Factors Design, 2001: 387-394.
  • 5Hassenzahl, M., Tractinsky, N. User Experience-a Research Agenda [J]. Behavior and Information Technology. 2006,25(2): 91-97.
  • 6HFL5 Critical User Experience Design Trends for 2008[EB/OL]. http://www.catalyze.org/DesktopModules/SIRep ository/Download.aspx?mid =2594&fid =3132&uid =-1, 2009-07-25.
  • 7Donald A. Norman. Creating An Evocative User Experience Involves Tapping into Our Most Powerful Method of Recall and Recognition [EB/OL]. http://www. metropolismag.com/story/20090318/selective -memories, 2009-06-10.
  • 8[EB/OL].http://www.uxstudy.com/2009/07107/exploring - mental-model/, 2009-07-12.
  • 9Donald A. Norman. Emotional Design - Why Do We Love (or Hate) everyday things [M]. New York: Basic Books, 2004: 21-22, 57.
  • 10Scott Berku. The Importance of Simplicity: Create Ease of Use Without Losing Power [EB/OL]. http://msdn2. microsoft.com/en-us/library/ms993297.aspx, 2009-08 - 19.

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