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基于ITIL配置管理的研究与应用 被引量:16

Application and research on configuration management based on ITIL
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摘要 为有效解决配置管理的配置项之间的关系的存储问题,提出了对这些关系的分类,分为包含关系、依赖关系和间接关系。利用逆多叉树的思想来实现包含关系,建立一张依赖关系表来存储配置项之间的依赖关系。对包含关系的实现进行了分析,其中采用了目前流行的DWR技术。对配置项关系的分类以及对分类的实现,可以较好地调配它们。 In order to effectively solve the storage problem of relationships between configuration items of configuration management, The classification for those relations is presented, which includes inclusion, dependency and indirect. The inclusion relationship is implemented by the inverse multi-tree and the dependency relationship between configuration items is stored by one dependent relation table. At last, the realization of inclusion relationship is analyzed, and during which the currently popular technology DWR is used. The classification and implementation of relationship between configuration items can also be used to managed them well.
出处 《计算机工程与设计》 CSCD 北大核心 2010年第9期2084-2088,共5页 Computer Engineering and Design
基金 上海市科委重大基金项目(07dz15004 07dz22107)
关键词 ITIL 配置管理 关系 配置项 实现 ITIL configuration management relationship configuration item implement
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参考文献5

  • 1Larry Klosterboer.Implementing ITIL configuration management[M].IBM Press,2008.
  • 2Naga Ayachitula,Melissa Buco,Yixin Diao,et al.IT service management automation-A hybrid methodology to integrate and orchestrate collaborative human cemtric and automation centric workflows[C].IEEE International Conference on Services Computing,2007.
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二级参考文献2

  • 1北京信息安全测评中心.信息系统工程监理[M].北京:中国标准出版社,2003..
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