摘要
宏观质量管理,就是研究一个国家或区域总体质量现象,并对总体质量进行有效监管的科学。面对一个区域的总体质量现象,以质量安全——总体质量问题给人们带来的安全伤害为假设,总体质量的构成边界包括产品与商业服务领域、公共服务领域和生态环境领域。宏观质量管理的主要任务,就是设定一个社会最低质量安全的底线,在确保总体质量安全的基础上,建立有效的激励与约束机制,促进微观质量主体追求更好的质量。
Macro-quality management is a science of researching the holistie quality phenomenon of a country or a region, and supervising the general quality efficiently. Facing of a regional phenomenon, using ＂quality safety＂ -the general quality problems＇ harm caused to people as basic assumption, the composition of the overall quality of the border can be clearly defined as products and business services area, public services area, and eco-environmental area. The main task of macroquality management is to set a minimum society＇ s bottom line for quality safety, and establish an effective incentive and restraint mechanisms to promote micro-quality main body to pursuit of better quality in ensuring the overall quality safety.
出处
《武汉大学学报（哲学社会科学版）》
CSSCI
北大核心
2010年第1期129-134,共6页
Wuhan University Journal：Philosophy & Social Science
关键词
宏观质量管理
质量安全
基本原理
macro quality management
quality safety
fundamental theory
