摘要
针对急诊科的环境,就诊人员及护理工作的特殊性,探讨如何正确分析护患纠纷产生的原因,制定防范对策,提高急诊护理工作质量和服务水平,以减少或避免护患纠纷的发生。
To study how to solve the dispute between nurses and patients according to the speciality of the emergence work and patients, then reduce the dispute and improve the quality of emergency nursing service.
出处
《临床医学工程》
2009年第11期98-99,共2页
Clinical Medicine & Engineering
关键词
护患纠纷
防范对策
dispute between nurses and patients
solution
