7Harrington R J, Ottenbacher M C, Staggs A, et al. Generation Y consumers: Key restaurant attributes affecting positive and negative experiences[J]. Journal of Hospitality and Tourism Research, 2012, 36(4): 431-449.
8Furrer O, Liu B S, Sudharshan D. The relationships between culture and service quality perceptions: Basis for cross-cultural market segmentation and resource allocation[J]. Journal of Service Research, 2000, 2(4): 355-371.
9Kim J H. A cross- cultural comparison of memorable tourism experiences of American and Taiwan Residents college students[J]. Anatolia: An International Journal of Tourism and Hospitality Research, 2013, 24(3): 337-351.
10Li C, Chick G E, Zinn H C, et al. Ethnieity as a variable in leisure research[J]. Journal of Leisure Research, 2007, 39(3): 514-545.