2Kenneth W. Monfort College of Business. 2004 Malcolm Baldrige National Quality Award Application. http://www.quality.nist. gov/PDF_files/Monfort_Application Summary.pdf. EB/OL. 2006-12- 15.
3University of Wisconsin-Stout(UWS). 2001 Malcolm Baldrige National Quality Program Application: The School of Choice for the 21^st Century. http://www.quality.nist.gov/PDF_files/UWStout_Application_ S ummary.pdf. EB/OL. 2006-12-15.
4Sandy Hill School District Case Study. http://www.quality. nist.gov/PDF files/2004_SandyHill_Case_Study.pdf. EB/OL. 2006- 12-15.
5Rosa M.,Saraiva E,Orey J.(2003). "Applying an Excellence Model to Schools", Quality Progress,Vol.36,No 11:46-51.
6Thompson,K.R.(2004).A conversation with Mark Blazey: a driving force in the, quality and performance excellence movement. Journal of Leader ship & Organizational Studies, January.
7Thompson,K.R.,Hochwarter,W.,&Mathys,N. 1997.Stretch targets: What makes them effective? Academy of Management Executive, 11 (3):48-60.
