摘要
目的:完善科室质量管理体系,进一步提高医疗质量。方法:随机抽取医院三个科室为研究对象,选择"总住院医师制"和"品管圈组织"为质量管理研究方法,收集采取干预措施实施前后各组病历甲级率和住院病人满意率等医疗质量指标。结论:"科主任-总住院医师-医疗组长-个人"和"科主任-医疗组长-品管圈组织-个人"都是有效的科室质量管理组织体系;"品管圈组织"能积极引导医务人员主动参与质量管理工作。
Objective： Improve clinical department medical quality control system to promote medical quality. Methods： Three clinical departments were random sampled. Excellent medical records regulated by chief resident quality management system and quality control circle system were compared. Patient satisfaction rate was evaluated. Conclusions： Both chief resident quality management system and quality control circle system were effective systems for department medical quality control. Quality control circle system could stimulate doctors to participate the medical quality control.
出处
《中国医院》
2007年第9期40-42,共3页
Chinese Hospitals
