3Bemardin, H. & Betty, R W. Performance appraisal: Assessing human behavior at work, Boston: Kent Publishers, 1984.
4Campbell. J P, McCloy, R A, Oppler, S H. & Sager, C E. A theory of performance. In N.Schmitt & W.C.Borman(eds.).Personnel Selection in Organizations(pp.35-70), San Francisco: Jossey-Bass,1993
5Bateman T S. & Organ D W. Job and the good soldier: The relationship between affect and employee "citizenship".Academy of Management Journal, 1983,26:587-595
6Borman W C. & Motowidlo S J. Expanding the criterion to include elements of contextual performance .In N Schmitt. W C Borman (ed.), Personnel Selection in Organizations, San Francisco: Jossey-Bass,1993, p71-98
7Spangenberg, H.H. (1992). A systems approach to performance appraisal in organizations. Paper presented at the 25th International Congress of Psychology, Brussels, Belgium.
8Pamenter, Fred. Moving from appraisal to employee enhancement. Canadian Manager, 25(1):13
9Fandray, Dayton. The new thinking in performance appraisal. Workforce, 2001, 80(5):36
