摘要
文章在概述读者满意度理论和数据挖掘技术的基础上,建立了图书馆读者满意度模型,并阐述了提高读者满意度的策略。
Based on the theory of satisfaction degree from the readers and the tapping technology of data, the article expounds the establishment of the model satisfaction degree from the readers and practical measures to raise the satisfaction degree from the readers.
出处
《大学图书情报学刊》
2006年第6期73-75,共3页
Journal of Academic Library and Information Science
关键词
数据挖掘
读者满意度
图书馆评价
data tapped
satisfaction degree from the readers
evaluation of the library
