摘要
文章论述了图书馆制度环境、服务环境的构成、特点及环境各要素对读者行为心理和情绪的影响。
This paper expounds the structure, feature and the elements of the institution and service conditions in a library, and the impact of the institution conditions on the psychology and morale of the readers.
出处
《大学图书情报学刊》
2006年第3期29-31,37,共4页
Journal of Academic Library and Information Science
关键词
图书馆
制度环境
服务环境
读者
特点
library
the institution condition
the service condition
reader
