摘要
目的改革护士排班方式和工作流程,提高护理服务质量。方法对传统三班制(正常班加大、小夜班)的排班方式进行改革,增设早班和晚班,增加夜间人员力量,重建各班次工作流程。结果改革后,每日夜间护理工作总时数较改革前增加7.0 h;早晨给患者静脉采血时间推迟1.0 h;静脉输液开始和结束时间均提前1.0 h;患者夜间睡眠时间延长1.0 h,午休时间延长0.5 h。结论新的排班方式和工作流程,能为患者提供更人性、科学、安全的护理服务,使护理人力资源安排更科学、合理,也有利于护士的身心健康。
Objective To improve the quality of nursing through the the reform of nursing shift and work flow. Methods The traditional three - squad system （normal, forward and afterward night squad） was reformed, which added up morning shift and night shift,increased nursing staff at night and reform the work flow. Results After the reform ,the total nursing hours at night increased 7.0 hours than before,intravenous sampling time was deferred 1.0 hour in the morning. The transfusion process advanced in 1.0 hour every day. The patient＇ s nighttime rest prolonged 1.0 hour and noon nap prolonged half an hour. Conclusion The new nursing shift mode and work flow could offer more humanistic, scientific and safe nursing care for patients, make nurse staffing to be more scientific and reasonable, and be beneficial to nurses＇ physiological and mental health.
出处
《护理管理杂志》
2006年第6期53-54,共2页
Journal of Nursing Administration
关键词
排班方式
工作流程
改革
nursing shift mode
work folw
reform
