摘要
主要对图书馆的信息咨询服务工作进行了探讨,认为转变管理理念,拓展服务方式,提高管理人员的咨询服务能力,是提高图书馆咨询服务水平的有效途径.
this text has carried on the discussion to the information consultation services of the library, the author think that changing the idea of managing, expanding the method of service and improving the administrative staff＇ s consulting service ability is the effective channel that raises library consulting service level.
关键词
图书馆
咨询服务
策略
library
consulting service
strategy.
