摘要
读者调查对评估图书馆的服务质量,提高服务水平很重要。着重论述了网络环境下利用调查引擎进行读者调查的方法。
User investigation is important in the evaluation of service quality and improvement of service level. In this paper, the paper has introduced methods of investigation engines under network environment in undertaking reader investigation.
出处
《农业图书情报学刊》
2005年第8期40-42,共3页
Journal of Library and Information Sciences in Agriculture
关键词
图书馆
网络环境
调查引擎
读者调查
library
network environment
investigation engine
user investigation