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利用满意度调查促进临床教学质量 被引量:4

Making use of satisfactory degree to assess clinical teaching quality
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摘要 文章运用pDCA循环理论,以学生为关注焦点,在教学效果的监视测量上由满意率改为满意度.通过两个学期、五次循环过程,我们的临床教学质量达到满意度目标,我们发现二者相差7~8个百分点,满意度与满意率相比是科学的. In this paper PDCA (plan do check action) circulation theory is used to investigate our clinical teaching quality. It is believed that the focus of teaching proceedings lies in students. It is the satisfactory degree instead of satisfactory rate that we have enhanced. After two terms and procedures in teaching for five times, our teaching proceeding has reached the standard level of satisfactory degree. It is found that there is 7%——8% differentiation between two scores. The satisfactory degree is more sensitive and scientific than satisfactory rate, and beneficial to improve the quality of clinical teaching proceedings
出处 《中国高等医学教育》 2005年第3期18-19,33,共3页 China Higher Medical Education
关键词 PDCA循环 满意度 满意率 教学质量 <Keyword>PDCA, satisfactory degree, satisfactory rate, teaching quality
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参考文献3

  • 1.顾客满意度的测量和监控,IS0900—12000版8.2.1.1.[S].,..
  • 2胡志.《卫生管理学教程》第十一章 常用管理技术[M].,.288-290.
  • 3张庆国.《行政管理学概论》第九章 行政方法[M].,.346-348.

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