4[1]RICHARD EBOYATZIS. The Competent Manager [M]. A wiley-interscience Publication,1993.
5[2]EDUARDO SALAS, CLINT A BOWERS, ELEANA EDENS. Improving teamwork in organizations :Applications of resource management training[M]. London Imperial College Press, 2000.
6[3]NICOLAI FOSS, VOLKER MAHNKE. Competence, governance, and entrepreneurship: Advances in economic strategy research[M]. New York: Oxford University Press, 2000.
7[4]ROBERT E. QUINN. Becoming a master manager: a competency framework[M].New York : Oxford University Press, 2001.
8[5]DANIEL GOLEMAN, RICHARD E BOYATZIS, RICHARD BOYATZIS, ANNIE MCKEE. Primal Leadership: Realizing the Power of Emotional Intelligence[M]. Harvard Business School, 2002.
9[6]LYLE M SPENCER. Models for Superior Performance Competence at Work[M].John Wiley & Sons,1993.2.
10Contpetence At Work: Models for Superior Performance, N Y John Wiley&Sons, Inc 1993. Sppencer.