摘要
阐述了全面质量管理引入图书馆的意义和常用的几种方法 ,并对中美两国
The paper deals with the significance of introducing TQM and the general condition of it. It also states its common methods and inquires into the TQM practice in the four university libraries both in China and the United States.
出处
《无锡轻工大学学报（社会科学版）》
2000年第1期109-112,共4页
Journal of Wuxi University of Light Industry(Social Science Edition)
