Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' o...Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' of BPM methodologies is identified, a six-phaseperformance-driven BPM methodology for the production and operation processes of Chinese SMEs isdeveloped. A case study on the process management of a medium-sized enterprise shows a successfulexample of running the methodology.展开更多
Networked customization is an important way for enterprises to satisfy customers?individual requirements. From this point of view, the study on networked customization process and application is started with analyzing...Networked customization is an important way for enterprises to satisfy customers?individual requirements. From this point of view, the study on networked customization process and application is started with analyzing the customization process in detail, in which the customization process is divided into 6 stages including information capture, need submission, need affirmation, need interaction, creating customization orders and customization production. A general customization process chart for common products is presented, which describes the communication between customers and enterprises in the entire customization process. The method of analyzing customization process is presented. The product customization subsystem in the system of ceramic product marketing and customization of Chongqing CHN & CHN Ceramics Co. Ltd. is introduced to explicate the process of customization via Internet.展开更多
文摘Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' of BPM methodologies is identified, a six-phaseperformance-driven BPM methodology for the production and operation processes of Chinese SMEs isdeveloped. A case study on the process management of a medium-sized enterprise shows a successfulexample of running the methodology.
基金Funded by the National Natural Science Foundation of China (No. 5017114) the National-Technology Development Program for CIMS China (No. 2001AA414630)
文摘Networked customization is an important way for enterprises to satisfy customers?individual requirements. From this point of view, the study on networked customization process and application is started with analyzing the customization process in detail, in which the customization process is divided into 6 stages including information capture, need submission, need affirmation, need interaction, creating customization orders and customization production. A general customization process chart for common products is presented, which describes the communication between customers and enterprises in the entire customization process. The method of analyzing customization process is presented. The product customization subsystem in the system of ceramic product marketing and customization of Chongqing CHN & CHN Ceramics Co. Ltd. is introduced to explicate the process of customization via Internet.
