Banking sector in Ethiopia is dominant and it is a dense competent area.Due to this the bank managements tend to continually found the strategies that enables them to be competent in this dense competition.These strat...Banking sector in Ethiopia is dominant and it is a dense competent area.Due to this the bank managements tend to continually found the strategies that enables them to be competent in this dense competition.These strategies often focus on handling of customers satisfaction to be strongly compete and pooling more customers.Because,service quality is relevant to keep up their competitive advantage and improve customer satisfaction.So,this study examine the handling of customers satisfaction and assessment of service qualities on Commercial Bank of Ethiopia(CBE)in Addis Ababa at East District by applying SERVQUAL model.This study used convenient and random sampling technique to select the sample respondents and 400 respondents were selected branches of CBE in Addis Ababa at east district.The data sources for this study are primary and secondary data sources.The questionnaires are used as primary data source,which are contained SERVQUAL model and the agreements were measured by applying the five Likert point scales.The correlation result revealed that all dimensions of service quality have a strong and significant statistical relationship with customer satisfaction.The quality of service offered by CBE no meets with the expectation of customer(customers satisfied in somewhat quality service).So,the bank needs to reform service quality for satisfy and attract unsatisfied customers.展开更多
The nonadiabatic acceleration of plasma sheet ions is important to the understanding of substorm energetic injections and the formation of ring current. Previous studies show that nonadiabatic acceleration of protons ...The nonadiabatic acceleration of plasma sheet ions is important to the understanding of substorm energetic injections and the formation of ring current. Previous studies show that nonadiabatic acceleration of protons by magnetic field dipolarization is hard to occur at X>–10 RE because the time-scale of dipolarization(several minutes) is much larger than the gyroperiod of protons there(several seconds). In this paper, we present a case of nonadiabatic acceleration of plasma sheet ions observed by Cluster on October 30, 2006 at(XGSM, YGSM)=(-7.7, 4.7) RE. The nonadiabatic acceleration of ions is caused not by previously reported magnetospheric dipolarization but by the ultra low frequency(ULF) waves during magnetospheric dipolarization. The nonadiabatic acceleration of ions generates a new energy flux structure of ions, which is characterized by the usual energy flux increase of ions(28–80 ke V) and a concurrent energy flux decrease of ions in a lower energy range(10 e V–20 ke V). These new observations constitute a complete physical picture: The lower energy ions absorb the wave energy, and thus get accelerated to higher energy. We use a nonadiabatic model to interpret the ion energy flux variations. Both analytic and simulation results are in good agreement with the observations. This indicates that the nonadiabatic acceleration associated with ULF waves superposed on dipolarized magnetic field is an effective mechanism for ion energization in the near-Earth plasma sheet. The presented energy flux structures can be used as a proxy to identify the similar dynamic process.展开更多
On 24 August 2005, an impulse of solar wind dynamic pressure(Psw) hit the magnetosphere. Using the high resolution geomagnetic field data from 15 ground stations and the data from Geotail and TC-1, we studied the geom...On 24 August 2005, an impulse of solar wind dynamic pressure(Psw) hit the magnetosphere. Using the high resolution geomagnetic field data from 15 ground stations and the data from Geotail and TC-1, we studied the geomagnetic pulsations at auroral latitudes driven by the sharp decrease of Psw at the trailing edge of the impulse. The results show that the sharp decrease of Psw can excite a global pulsation in the frequency range 4.3–11.6 m Hz. The pulsation has a reversal of polarization between two auroral latitude stations, a larger power spectral density(PSD) close to resonant latitude and increasing frequency with decreasing latitude. All these features indicate that the pulsations are associated with field line resonance(FLR). The fundamental resonant frequency(the peak frequency of PSD between 4.3 and 5.8 m Hz) is dependent on magnetic local time and is largest around magnetic local noon. This feature is due to the fact that the size of magnetospheric cavity is dependent on local time and smallest at noon. A second harmonic wave at about 10 m Hz is also observed, which is strongest in the daytime sector, and becomes heavily attenuated in the night sector. The comparison of the PSDs of the pulsations driven by sharp increase and sharp decrease of Psw shows that the frequency of pulsations is negatively proportional to the size of magnetopause. Since the FLR is excited by compressional cavity/waveguide waves, the above results indicate that the resonant frequency in the magnetospheric cavity/waveguide is controlled not only by solar wind parameters but also by magnetic local time of observation point.展开更多
文摘Banking sector in Ethiopia is dominant and it is a dense competent area.Due to this the bank managements tend to continually found the strategies that enables them to be competent in this dense competition.These strategies often focus on handling of customers satisfaction to be strongly compete and pooling more customers.Because,service quality is relevant to keep up their competitive advantage and improve customer satisfaction.So,this study examine the handling of customers satisfaction and assessment of service qualities on Commercial Bank of Ethiopia(CBE)in Addis Ababa at East District by applying SERVQUAL model.This study used convenient and random sampling technique to select the sample respondents and 400 respondents were selected branches of CBE in Addis Ababa at east district.The data sources for this study are primary and secondary data sources.The questionnaires are used as primary data source,which are contained SERVQUAL model and the agreements were measured by applying the five Likert point scales.The correlation result revealed that all dimensions of service quality have a strong and significant statistical relationship with customer satisfaction.The quality of service offered by CBE no meets with the expectation of customer(customers satisfied in somewhat quality service).So,the bank needs to reform service quality for satisfy and attract unsatisfied customers.
基金supported by the China Postdoctoral Science Foundation(Grant No.2013M531344)the Fundamental Research Funds for the Central Universities(Grant No.56YAH12039)+1 种基金the National Natural Science Foundation of China(Grant No.41174141)the National Basic Research Program of China("973"Project)(Grant No.2011CB811404)
文摘The nonadiabatic acceleration of plasma sheet ions is important to the understanding of substorm energetic injections and the formation of ring current. Previous studies show that nonadiabatic acceleration of protons by magnetic field dipolarization is hard to occur at X>–10 RE because the time-scale of dipolarization(several minutes) is much larger than the gyroperiod of protons there(several seconds). In this paper, we present a case of nonadiabatic acceleration of plasma sheet ions observed by Cluster on October 30, 2006 at(XGSM, YGSM)=(-7.7, 4.7) RE. The nonadiabatic acceleration of ions is caused not by previously reported magnetospheric dipolarization but by the ultra low frequency(ULF) waves during magnetospheric dipolarization. The nonadiabatic acceleration of ions generates a new energy flux structure of ions, which is characterized by the usual energy flux increase of ions(28–80 ke V) and a concurrent energy flux decrease of ions in a lower energy range(10 e V–20 ke V). These new observations constitute a complete physical picture: The lower energy ions absorb the wave energy, and thus get accelerated to higher energy. We use a nonadiabatic model to interpret the ion energy flux variations. Both analytic and simulation results are in good agreement with the observations. This indicates that the nonadiabatic acceleration associated with ULF waves superposed on dipolarized magnetic field is an effective mechanism for ion energization in the near-Earth plasma sheet. The presented energy flux structures can be used as a proxy to identify the similar dynamic process.
基金supported by the Fundamental Research Funds for the Central Universities(Grant No.NS2015089)
文摘On 24 August 2005, an impulse of solar wind dynamic pressure(Psw) hit the magnetosphere. Using the high resolution geomagnetic field data from 15 ground stations and the data from Geotail and TC-1, we studied the geomagnetic pulsations at auroral latitudes driven by the sharp decrease of Psw at the trailing edge of the impulse. The results show that the sharp decrease of Psw can excite a global pulsation in the frequency range 4.3–11.6 m Hz. The pulsation has a reversal of polarization between two auroral latitude stations, a larger power spectral density(PSD) close to resonant latitude and increasing frequency with decreasing latitude. All these features indicate that the pulsations are associated with field line resonance(FLR). The fundamental resonant frequency(the peak frequency of PSD between 4.3 and 5.8 m Hz) is dependent on magnetic local time and is largest around magnetic local noon. This feature is due to the fact that the size of magnetospheric cavity is dependent on local time and smallest at noon. A second harmonic wave at about 10 m Hz is also observed, which is strongest in the daytime sector, and becomes heavily attenuated in the night sector. The comparison of the PSDs of the pulsations driven by sharp increase and sharp decrease of Psw shows that the frequency of pulsations is negatively proportional to the size of magnetopause. Since the FLR is excited by compressional cavity/waveguide waves, the above results indicate that the resonant frequency in the magnetospheric cavity/waveguide is controlled not only by solar wind parameters but also by magnetic local time of observation point.
