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Relationship among salespersons' psychological empowerment, job satisfaction and engagement in energy industry
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作者 LI Shuang-chen ZHANG Chun-wang 《Ecological Economy》 2015年第3期292-298,共7页
When assuming the salespersons’psychological empowerment,engagement and job satisfaction as the independent variable,dependent variable and intervening variable respectively,it’s been fi gured out that there exists ... When assuming the salespersons’psychological empowerment,engagement and job satisfaction as the independent variable,dependent variable and intervening variable respectively,it’s been fi gured out that there exists a positive correlation among these variables and the job satisfaction functions partly as a mediator.In other words,the psychological empowerment’s impact of work,autonomy and work meaning functions prominently to predicate employees’job satisfaction,and the salary,self-development and work environment of job satisfaction are signifi cant predictors to personal engagement.And among those four factors of psychological empowerment,only the work meaning can predict engagement remarkably. 展开更多
关键词 energy INDUSTRY SALESPERSON PSYCHOLOGICAL empowerm
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SUPPORTING SALESPERSONS’ CRM EFFORTS THROUGH LOCATION-BASED MOBILE SUPPORT SYSTEMS 被引量:1
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作者 Chihab BENMOUSSA 《Journal of Systems Science and Systems Engineering》 SCIE EI CSCD 2005年第1期97-114,共18页
This paper aims at assessing how location-based mobile support systems can support salespersons′ CRM efforts when they are operating within a highly mobile work environment. After briefly discussing the state-of-the-... This paper aims at assessing how location-based mobile support systems can support salespersons′ CRM efforts when they are operating within a highly mobile work environment. After briefly discussing the state-of-the-art issues associated with mobile location technologies, the paper conceptualizes key dimensions for location-based mobile support systems. The paper then discusses the dual role of salespersons in CRM. A fourth section suggests a categorization of salespersons′ CRM tasks based on both properties of location-based mobile support and the areas of salespersons’ CRM-related tasks that may be affected by mobile location technologies. Finally, the paper suggests potential mobile location services and applications that can help salespersons perform effectively their everyday CRM tasks and link such applications to the determinant of salespersons′ performance. The paper concludes with a discussion of some critical issues and suggests areas for further research. 展开更多
关键词 Mobile location technologies customer relationship management salespersons tasks salespersons performance PERSONALIZATION
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Application of Fuzzy-AHP in GIS in Finding E-Scooter Trail for Street Art
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作者 Muhammad Salahuddin Mohamad Shahrul Annuar Nabilah Naharudin +1 位作者 Nur Aina Adiela Azmi Nafisah Khalid 《Revue Internationale de Géomatique》 2025年第1期53-69,共17页
Tourism trails connect destinations,points of interest,and travel-related businesses.By enhancing connectivity,these trails reduce travel time,allowing tourists to maximize their exploration of sites,leading to more e... Tourism trails connect destinations,points of interest,and travel-related businesses.By enhancing connectivity,these trails reduce travel time,allowing tourists to maximize their exploration of sites,leading to more efficient and satisfying travel experiences.The rising popularity of e-scooters in urban areas has highlighted the need to identify safe and accessible routes,particularly in cities where safety concerns have led to restrictions.Multi-Criteria Decision Analysis(MCDA)and Geographic Information System(GIS)network analysis can be employed to determine optimal paths by considering multiple criteria.This study focuses on finding an optimal street art trail for e-scooters in Bukit Bintang using Fuzzy-AHP(FAHP)and GIS.The objectives of this study are to identify the criteria of optimal pathway conditions for e-scooters and to develop a framework to find potential trails for escooters by using FAHPand GIS.FAHPwas used to compute criterionweights based on expert input,revealing Path Facility as themost critical factor(weight:0.495),followed by Slope(0.194),Traffic Speed(0.172),and Obstruction(0.139).These weights were integrated into a GIS-based network model,with the Travelling Salesperson Problem(TSP)method applied to identify the optimal e-scooter route.The resulting map showcases the ideal e-scooter trail connecting street art locations,alongside details on path conditions,street art sites,nearby train stations,and escooter rental stations.This methodology effectively combines FAHP and GIS to determine optimal routes,aiding authorities in improving e-scooter infrastructure.Additionally,the map can be integrated into e-scooter-sharing applications or displayed at key transportation hubs to guide riders. 展开更多
关键词 E-scooter FUZZY-AHP GIS MCDA network analysis spatial-MCDA travelling salesperson problem
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Key Account: The Negotiating Process
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作者 PhilippeCoffre 《Chinese Business Review》 2018年第4期155-167,共13页
This research plans to evaluate the changes and evolutions from the real world of key account management compared to literature review: How decisions are taken, what processes help to be successful on tenders, how to... This research plans to evaluate the changes and evolutions from the real world of key account management compared to literature review: How decisions are taken, what processes help to be successful on tenders, how to cooperate on a world basis, what methods facilitate conclusions. This work looks for a measure of evolution and changes during a negotiation process by KAM compared to existing literature research. Key account negotiators take strategic dimensions into account when starting a negotiation process. They measure the cost of negotiations, help their clients to position themselves properly, and develop partnerships. In general, researchers are more interested in organization and clients than in integrated processes. The process analysis is built on an in-depth analysis of Key Account Management (KAM) on three matters: an in-depth interview of 20 Key Account Managers from such companies as Air Liquide, Matra, Alcatel, GEC Alstom, Bull, EADS, PPG, an advertising agency and Omnicom on prospecting, partnerships, client’s effectiveness optimization, client’s qualification, lobbies, networks, international accounts. This research shows how KAM faces complex situations, how training and monitoring bring solutions to difficult situations, how information is managed through transparency relationships, TV shows, press media, information from shows and fairs, competitors evaluation. This work conceptualizes the KAM negotiation process and permits to managers to identify the different negotiation steps from their numerous mutual professional witnesses. The number of companies could have been larger, but we interviewed each salesperson in depth. Future work on key account salespeople should consider the following subjects: influence of KAM on tenders. Which ethical steps KAM can take with client companies to improve results. Innovation perception by clients is as a tool for success. 展开更多
关键词 key accounts salespersons purchasers sales effectiveness international accounts
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Building reliable genetic maps: different mapping strategies may result in different maps
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作者 Yefim Ronin David Mester +1 位作者 Dina Minkov Abraham Korol 《Natural Science》 2010年第6期576-589,共14页
New high throughput DNA technologies resulted in a disproportion between the high number of scored markers for the mapping populations and relatively small sizes of the genotyped populations. Correspondingly, the numb... New high throughput DNA technologies resulted in a disproportion between the high number of scored markers for the mapping populations and relatively small sizes of the genotyped populations. Correspondingly, the number of markers may, by orders of magnitude, exceed the threshold of recombination resolution achievable for a given population size. Hence, only a small part of markers can be genuinely ordered in the map. The question is how to choose the most informative markers for building such a reliable “skeleton” map. We believe that our approach provides a solution to this difficult problem due to: a) powerful tools of discrete optimization for multilocus ordering;b) a verification procedure, which is impossible without fast and high-quality optimization, to control the map quality based on re-sampling techniques;c) an interactive algorithm of marker clustering in complicated situations caused by significant deviation of recombination rates between markers of non-homologous chromosomes from the expected 50% (referred to as quasi-linkage or pseudo-linkage);and d) an algorithm for detection and removing excessive markers to increase the stability of multilocus ordering. 展开更多
关键词 Pseudo-Linkage SKELETON MAP MAP Verification MAP Stability TRAVELING SALESPERSON Problem Guided Evolution Strategy
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